Contact us
Contact us about anything related to our company or services.
We'll do our best to get back to you as soon as possible.
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- 130 Kramer Lane, Butler, PA 16002
- +1 (724) 285-5566
- info@kramerauto.com
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Kramer Automotive Specialties
Monday - Friday
Saturday & Sunday
8A.M. - 5 P.M. EST
Closed
Payment Methods
CREDIT CARD -- We accept all major credit cards. Payment is expected when item is shipped or ordered for drop ship. -- VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER
MONEY ORDER -- We accept money orders. Parts are shipped AFTER arrival of money order.
C.O.D. -- For C.O.D. information, please inquire.
Shipping
We ship Domestic and International. We ship Monday through Friday. Orders are shipped via the cheapest and fastest method -- Fed Ex, Postal, or Freight. In most cases we charge you the same amount we are charged to ship the item. Some items (large or heavy items) may require extra packaging and are therefore subject to a packaging fee. We can notify you of this at time of order.
IN STOCK PARTS -- Most orders are shipped within 5 business days from the time the order is placed. Weekends and Holidays excepted.
BACK ORDER PARTS -- We will notify you of backorder items at time order is placed.
SPECIAL ORDER PARTS -- Call or E-mail for details.
INTERNATIONAL SHIPPING -- Shipping may not be available to all countries. Call or E-mail for details.
Inspect for Shipping Damage
Please examine all packaging and note any damage before signing for an item.
SHIPPING DAMAGES -- Please contact us directly when item is received to report any shipping damage.
Return Policy
You must call for return instructions/authorization. NO RETURNS accepted without authorization. Shipping and handling costs are not refundable. Please include copy of original invoice.
SPECIAL ORDERS ARE NOT RETURNABLE. Please contact us if you have any questions about your special order.
Pricing
All parts availability and pricing are subject to change without notice.
Tax
Pennsylvania residents add 6% sales tax
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